Customer service

Customer Service - Alcampo Shopping Center Store

Location: Fibwi Store at Alcampo, Mallorca

Position: Telephone customer service in store

Schedule: Full-time, with the possibility of morning or afternoon shifts (continuous workday)

Job Description:

At Fibwi, we are looking for a professional to join our telephone customer service team at our store located in Alcampo, Mallorca. The selected candidate will be responsible for answering calls, providing information about our services, handling incidents, and ensuring an excellent customer experience.

Requirements:

• Previous experience in customer service or similar roles (desirable but not essential).

• Strong communication and problem-solving skills.

• Proactive attitude and ability to work as part of a team.

• Basic knowledge of IT and system management.

• Availability to work in morning or afternoon shifts (continuous workday).

• Fluent in English (mandatory).

• Other languages will be valued.

We Offer:

• Stable contract, with opportunities for growth within the company.

• Flexible schedule, with morning or afternoon shift options.

• Great work environment in a growing company.

• Initial and ongoing training for professional development.

If you want to be part of a dynamic team and grow in the telecommunications sector, we are waiting for you!